📜 Terms and Conditions – Kanekalon Jumbo Hair Shop

Last updated: September 26, 2025

Welcome to Kanekalon Jumbo Hair Shop. By accessing and using this website, you agree to these Terms and Conditions. Please read them carefully before placing an order.

1. Seller Information

Business Name: Kanekalon Jumbo Hair Shop
Address: Via Giordano Alberghini 16, 44124 Ferrara (FE), Italy
VAT Number: 02191020383
Email: thedreadmakersupplier@gmail.com
Phone: +39 3892814607

2. Scope

These Terms and Conditions govern the purchase of products through the website Kanekalon Jumbo Hair Shop.

3. Products

Product images are for illustrative purposes only; minor differences may occur.
All products are subject to availability.

4. Prices and Payments

Prices are expressed in euros (€) and include VAT, unless otherwise stated.
Accepted payment methods are those available at checkout.
In the event of obvious pricing errors, the order may be canceled.

5. Shipping

Shipping is available throughout the European Union.
Delivery times vary depending on the destination.
Shipping costs are displayed at checkout.

6. Right of Withdrawal

Customers have the right to request a return within 14 days of receiving their order, as provided by EU consumer law.
Items must be unused, in their original condition, with all tags and packaging intact.
Certain items (customized products, opened hygiene-related items, sale items) cannot be returned.

7. Refunds

Once the return has been received and inspected, the refund will be processed within 10 business days using the original payment method.

8. Liability

We are not responsible for delays caused by force majeure (strikes, health emergencies, natural events, etc.).
We are not liable for misuse of the purchased products.